Airbag Recall

Please enter your VIN to check if your vehicle has been affected.

Airbag Recall

URGENT SAFETY RECALL - ACT NOW!

Mercedes-Benz Malaysia is conducting a safety recall for certain models equipped with Takata airbags

Mercedes-Benz Malaysia is conducting a safety recall of potentially affected Takata airbag modules from specific models in compliance with the European type approval. This measure serves to ensure customers’ safety and gain a deeper understanding of the condition of airbags modules in the vehicle after a prolonged period.

The safety of our customers is our top priority. In mid 2019, we have decided to execute a worldwide recall of the affected models of Mercedes-Benz Cars, Vans and MB Trucks. We continue to work closely together with the authorities and Joyson Safety Systems (successor organization Takata) to exchange latest findings and insights.

Frequently Asked Questions

How do I locate the VIN on my vehicle?

Vehicle Identification plate and number location

Passenger Cars
Open the front right-hand (drivers) door. You will see the vehicle identification plate ①. Or on the base of the driver's seat ②

The Vehicle Identification Number (VIN) will be 17 character and starts with WD.
OR
The Vehicle Identification Number (VIN) can be located on your latest vehicle registration papers.

Here at Mercedes-Benz, we believe that excellence extends to our customer care as well. Our Customer Care Centre is committed to delivering quality service – you can be rest assured that any queries related to your vehicle will be handled in a most caring and professional manner.

Customer Care Centre Toll-Free-Number

1-800-88-1133

Aftersales Enquiry
Email: cs.mys@cac.mercedes-benz.com